FAQs
How long is delivery?
We are a made-to-order brand, therefore all garments are made once an order has been placed. We intend to dispatch your items within 3 weeks (Excludes weekends & Bank Holidays).
How much does shipping cost?
We offer a tracked delivery service.
UK shipping rate - £5.99 (FREE for orders over £90)
Sweden shipping rate - £4.99 (FREE for orders over £90)
Europe shipping rate - £14.99
International (Rest of the World) shipping rate - £24.99
* Please note that customs policies and import duties vary widely for international orders outside of the USA & UK. Orders shipping outside of the United Kingdom may be subject to import duties, VAT, taxes and customs clearance charges of the destination country. These additional charges, if any, are the sole responsibility of the customer. Your local customs office can assist with any customs duties outside of our control.
Can I return any of my items?
At the moment, we offer an exchange only policy. If you receive a faulty item, change your mind or if you are unsatisfied with the item we are happy to exchange it.
We have a 7-day exchange policy, which means you have 7 days after receiving your item/s to request a exchange.
To be eligible to exchange, your item/s must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can use our contact form shown below.
Please specify:
- Name
- Order Number
- Reason for exchange
If your exchange is accepted, you can send us your Item/s to the address that we will email to you. We will issue a confirmation email once the item/s has arrived to us. Once you have received the confirmation email will require 7 days to make and dispatch your new item/s.
It is the full responsibility of the customer to pay the cost of any returns, however, any exchange item chosen will be sent out to you at no extra charges.
Any more questions?
If you have any further questions, please reach out to us using our contact form and our team will get back to you as soon as possible.